This policy sets the privacy rules for verbal use of PHI.
The Callier Center shall reasonably safeguard PHI that is orally Used or Disclosed in order to limit incidental Uses and Disclosures of the PHI.
Conversations, whether face-to-face or by telephone, that involve PHI should be conducted in private (e.g., behind closed doors).
Questions and information requested by patients or a personal representative of a patient in public areas should be discussed quietly, without excessive use of the patient’s name. Answers requiring extensive discussion require moving to a private area.
Reviewed and Approved: 12/08/2015
Donise Pearson, HIPAA Privacy Officer
UT Dallas Callier Center